Talent operations lead, Elisabeth Mann, was looking to improve process efficiency at Aclara by reducing the administrative load for recruiters. After an internal audit of existing recruiting processes, Mann decided they needed to look for a new background check vendor

Aclara’s existing background check provider didn’t integrate well with their ATS, Greenhouse, and was not user friendly for their recruiters or candidates.

Mann, was looking for a background check provider that was smoothly integrated with Greenhouse. She also sought to reduce the number of support calls they received regarding background checks by finding a provider focused on a simple, positive experience for candidates.

Mann’s account representative at Greenhouse recommended Checkr as a background check provider with a top-notch integration. Upon further investigation, the simple, colorcoded interface made Checkr a stand-out for recruiters on the Aclara team.

For candidates, the clear instructions for drug screening, mobile-friendly application, and US-based candidate support team were all huge benefits.

Checkr’s implementation process was smooth and training was easy. Checkr reduced the total number of steps for Mann’s recruiting team.

After several months of usage, Aclara saw the number of support calls from candidates drop and an increase in the number of candidates able to quickly complete their background checks.

In addition, having all information inside a single system of record has allowed for better quality control, risk reduction, and simplified the auditing process.