Automation is all about taking the ‘human labor’ out of processes - and technology take over. But what about for those of us who are in the business of managing ‘human labor’?
Harvard Business Review recently noted, “The secret to making [AI] work, is the business model itself, where machines and humans are integrated to complement each other. Machines do repetitive and automated tasks and will always be more precise and faster. However, those uniquely human skills of creativity, care, intuition, adaptability, and innovation are increasingly imperative to success.”
How do HR and TA leaders accelerate the shift to automation? Where can machines do repetitive, automated HR tasks so that we can spend more time creating, innovating, and adapting?