Customer StoryHiring Essential Workers Safely & Efficiently During a Pandemic
How Delivery Drivers Inc. Uses Technology and Candidate-First Tactics to Onboard Despite Court Closures
Delivery Drivers Inc. is the last mile labor solution for the transportation and delivery industries. Having been in business for over 25 years, DDI sets the pace when it comes to contractor management solutions. DDI provides services for a wide range of customers from small businesses in the food service industry all the way to big retail chains like Walmart.
DDI’s Favorite Features:
- Innovative Products: Customer-centric, technology-first approach resulting in innovating products
- Custom Filtering and Evaluation Tools: Ensure compliance based on candidate requirements per customer
- Educational Tools: Robust learning portal and educational resources to onboard adjudicators
- Intuitive Interface: Color coding and easy-to-understand reporting simplifies adjudication
The DDI - Checkr Story
Recruiting drivers is very competitive, so it’s important that DDI provides a fast and user friendly onboarding experience, without sacrificing accuracy.
Checkr’s automated background check processes powered by artificial intelligence solve these needs, while the mobile-friendly application and estimated time of completion feature show a dedication to candidate satisfaction. Since implementing Checkr, DDI has reduced time spent adjudicating and realloted it to other activities to provide additional value to their customers.
Over 3,829 reports run over 30 days with Checkr’s COVID Continuity Package
Average turnaround time of 1.89 days despite court closures
300% improvement in average onboarding time
With Checkr, DDI can easily support quick turnaround requests for mass amounts of workers. This major benefit to DDI was jeopardized when Coronavirus quarantine measures resulted in courts closures across the country, forcing background checks in those counties to stall.
This was unacceptable as many drivers in the application process were being hired to support necessary deliveries of food and other essentials to hard-hit communities.
Checkr quickly built a tech-enabled solution that allowed DDI to unblock candidates while also ensuring safety. The Checkr COVID Continuity Package allows reports to skip searching jurisdictions impacted by court closures as a result of the COVID-19 pandemic. This allows DDI to make hiring decisions quickly and unblocks 100% of its candidates from the background check bottleneck in their hiring funnel.