Johnson Brothers Accelerates Hiring Nationwide with Faster Screening and Real-Time Visibility

As a high-volume employer hiring for roles spanning across warehouse workers and drivers to sales team members and senior executives, Johnson Brothers needed screenings that kept pace with their recruiting needs. Their previous vendor couldn’t deliver.

Turnaround times stretched to three to four weeks, leading to candidate attrition and operational slowdowns. Visibility was minimal, support was difficult to reach, and their previous screening solution also lacked an integration with Workday for a seamless experience.

Their HR team needed faster results, transparency into candidate progress, and a partner who could scale across diverse roles.

During their evaluation of new background check partners, several features were top of mind:

Checkr delivered on all of these, giving Johnson Brothers the confidence to move forward.

Their internal systems team even noted it was the easiest integration they’d completed in five or six years.

Johnson Brothers now sees meaningful speed gains across their screening process:

"Two days can make a huge difference…whether someone passes or fails, we know faster. That saves a lot of time for our business," said Sue.

“I can see right off the top if everything is green—meaning the report is clear and we can move forward—or if something needs review," Sue explained. This gives the team immediate clarity, especially for candidates with upcoming start dates.

Checkr consolidates every required task from entering information and selecting a clinic, to completing a physical, and receiving results. Everything is done in one place.

Sue’s team also sees improved verification completion rates thanks to Checkr’s flexibility. Candidates can now submit a broader range of documents—pay stubs, tax records, and other verification sources—which makes it easier for them to complete requirements and reduces back-and-forth with HR.

"Checkr has given candidates multiple different ways of providing documentation...and that's been the biggest save for us," said Sue. Placement in workflow matters too. The dashboard's summary view surfaces verification status clearly.

With their prior vendor, contacting support meant sending messages into a shared inbox and hoping for a response. With Checkr, questions are resolved quickly so hiring doesn’t stall.

Support has become a key differentiator for Johnson Brothers’ team. "The most important thing for us is that we have a person we can call or email if we have a question or need to make a chance," said Sue, "Someone gets back to us very quickly, and that's invaluable."

Checkr has helped Johnson Brothers streamline screening across 20 states and dozens of job types, moving from long delays to a modern, efficient, scalable screening experiences.