PartsTree: Hiring, Background Check & Employment Verification FAQs

PartsTree says on its About Us page that it began in 1990 as Hill Country Outdoor Power, a family-owned parts dealership in Austin, Texas, and launched PartsTree.com in 2005. The company says it sells new, genuine OEM parts for outdoor power equipment and stocks more than 70,000 parts from more than 170 equipment brands. Brand names shown on its homepage include Briggs & Stratton, Cub Cadet, Echo, Exmark, Gravely, Honda, Husqvarna, Kawasaki, Kohler, Scag, Snapper, and Toro.

The About Us page says orders placed by 2:00 pm Central Time ship the same day and describes 365-day returns. PartsTree's Contact Us page lists customer support by phone on weekdays and a returns address, so the business combines an e-commerce site with warehouse and customer support functions.

PartsTree lists openings on its own careers page, which names Hill Country Outdoor Power as the hiring business. At the time of review, the page showed a Small Engine Technician / Mechanic role in Southwest Austin, with a Spanish-language version of the listing. Because the careers page names Hill Country Outdoor Power, candidates for roles tied to PartsTree should confirm which entity is hiring, and the posted technician role asks applicants to apply by email with a resume.

Company culture and employee programs:

The posted technician listing says the shop is hiring at all levels from entry-level to expert, with mentorship and training for the entry-level Technician I who reports to the Operations Coordinator. It also lists a bonus program; health, prescription, life, dental, and vision coverage; a 401(k) retirement plan; paid vacation and holidays; and employee discounts. Pay, schedules, and benefits may vary by position, so candidates should confirm specifics during hiring.

Yes. Employers in the outdoor power equipment parts and repair industry, including PartsTree, are legally permitted to conduct pre-employment background checks on job candidates, provided they follow applicable federal, state, and local laws. In the United States, background screening is governed by the Fair Credit Reporting Act (FCRA), which sets requirements for candidate consent, disclosure, and adverse action. Some states and cities add their own rules.

PartsTree's posted service technician listing says applicants must be able to pass a general background check, so screening appears to be part of hiring for that role. Screening for warehouse, customer support, and other roles may vary. The specific components of a PartsTree background check may depend on the position and the hiring entity.

The PartsTree hiring process typically starts with reviewing open roles on its careers page and applying by email with a resume. The posted technician listing asks applicants to describe which position they want and why they are a good fit, and it invites in-person interviews. Candidates who receive an offer are usually asked to consent to a background check before starting. Steps may vary by role.

A PartsTree background check can take from a few business days to longer, depending on the searches ordered and how quickly courts and agencies respond. Checks for candidates who have lived in several counties or states may take more time. Candidates who want to understand typical timelines in more detail can review background check turnaround times.

A PartsTree background check may include criminal history, identity, and employment checks, depending on the role. Possible components include:

Candidates should review the disclosure and consent forms they receive to see which searches apply to their position.

PartsTree may require a drug test for certain roles, but the technician listing reviewed does not mention one. Requirements can vary by position and location, particularly for roles that involve equipment or driving. Candidates should check each job posting and ask the hiring contact what applies to their role.

The lookback period for a background check depends on the type of search and the laws of the state or country where the candidate lives or worked. In the United States, the FCRA generally limits consumer reporting agencies from reporting most negative information older than seven years, with certain exceptions for higher-salary positions and specific record types such as convictions. Some states have stricter limits. Candidates with records in multiple jurisdictions may see different lookback windows applied to different searches within the same report.

PartsTree's posted service technician listing says applicants must have no felony convictions, so a felony record may affect eligibility for that role. Other roles may have different requirements, and many states and cities have enacted "ban-the-box" laws that limit when employers can ask about criminal history. Candidates should read each posting's requirements and ask the hiring contact before applying if a question remains.

Candidates typically need to give written consent before a PartsTree background check begins, usually through a disclosure form during hiring. Applicants should be ready to provide their full legal name, date of birth, Social Security number, and address history. Accurate information helps searches run in the correct jurisdictions and avoids delays.

The Fair Credit Reporting Act is a US federal law that governs how consumer reporting agencies collect, use, and share background check information. Under the FCRA, employers must obtain written consent before running a background check, provide a copy of the report and a summary of rights if they intend to take adverse action based on the results, and allow the candidate an opportunity to dispute inaccurate information before a final decision is made. For a detailed overview of how the FCRA applies to background checks, visit Fair Credit Reporting Act (FCRA).

The posted listing requires US work authorization, the ability to pass a general background check with no felony convictions, and the ability to lift 50 pounds to table height. It also asks applicants to work safely, perform basic computer tasks such as reading repair diagrams, and, for Technician II and III levels, bring their own tools. Requirements may change, so candidates should read the current listing.

Running a personal background check with Checkr lets you preview what PartsTree may see and help you identify potential inaccuracies before they affect your job application. In one secure report you can review:

Create your report in minutes at Checkr Personal Background Checks. To showcase verified credentials proactively, build a free Checkr Profile you can share with recruiters, hiring managers, or potential employers.

Check your report status in the Candidate Portal. Or, visit the Checkr Help Center for FAQs, dispute steps, and to contact support.

The resources and information provided here are for educational and informational purposes only and do not constitute legal advice. Always consult your own counsel for up-to-date legal advice and guidance related to your practices, needs, and compliance with applicable laws.