How Tines Reclaimed 20 Hours a Week With Checkr

The recruiting team at Tines was spending up to 20 hours a week chasing documentation—hours that came out of actual hiring work, not a dedicated admin function.

Company Overview

Tines is an intelligent workflow platform headquartered in Dublin, Ireland, with a strong presence in the US and Australia. Security and IT teams use Tines to connect tools, automate repetitive work, and deploy AI-powered agents at scale. The company hires across multiple countries and regions on an ongoing basis.

industry

SaaS / Security and IT Automation

size

200-500 Employees

Key results

  • Manual employment verification time dropped by roughly 95%, from up to 20 hours per week across the recruiting team to about one hour per month
  • Background check turnaround improved by up to 75%, from 1–2 weeks down to an average of 3–5 business days
  • Candidate complaints about the screening process dropped significantly after switching to Checkr
  • Greenhouse integration required no setup or lift from the recruiting team and launched without disrupting the hiring workflow

Before Checkr: Two separate checks, one manual headache

Tines ran criminal checks and employment verifications as two separate workflows inside their previous vendor’s Greenhouse integration. When an employer couldn’t be reached, the vendor stopped trying.

From there, the recruiting team took over: explaining options to candidates, requesting documentation, following up when submissions came in incomplete, and uploading files manually. During heavy hiring periods, a single recruiter could spend several hours a week just managing background check paperwork—time that couldn't go toward sourcing, interviewing, or closing candidates.

The prior vendor also couldn’t be configured as a single package inside Greenhouse. It had to be added as a separate interview stage, which meant recruiters had to jump between workflows to kick off and track two different checks instead of managing everything in one place.

Why Tines chose Checkr: Peers, platform, and people

Several peers in the recruiting community had already recommended Checkr, which focused Tines’ evaluation down to Checkr and one other competitor. Speed was the first differentiator: 3–5 business days for a completed check versus the 1–2 weeks they were used to.

The platform’s ease of use for both recruiters and candidates also stood out—especially important for a company that builds automation tools and holds itself to a high standard for experience.

What ultimately pushed Checkr over the top was the people.

One of the [biggest] reasons we chose Checkr was the people we worked with. We felt confident we’d get consistent, knowledgeable support every step of the way.
Leslie Cormier
Principal Recruiter

Pricing was another factor. Compared to other vendors Tines evaluated, Checkr came in as one of the more competitive options, which carries real weight at a growth-stage startup.

After Checkr: From 20 hours a week to one hour a month

Employment verification that runs itself

Checkr’s employment verification process gives candidates clear options from the start, including the ability to skip contact with a current employer and submit documentation instead. When documentation is needed, Checkr handles collection and guides candidates on what to submit, so the recruiting team no longer has to manage back-and-forth communication.

Since switching to Checkr, the entire recruiting team has dealt with only two or three cases that required any manual follow-up.

Across the full team, that’s about one hour of work per month—or as Leslie Cormier, Principal Recruiter at Tines, puts it, they’ve “only had a couple of cases where we needed creative workarounds—we’re talking about an hour of work a month.”

A Greenhouse integration that just works

The Checkr widget lives directly inside the candidate profile in Greenhouse. Recruiters select the location, choose from a preconfigured dropdown of packages, and launch the check in two clicks. Everything runs as one workflow—no separate stages and no jumping between tools. This simplicity is why, as Leslie Cormier puts it, it’s “only two clicks, and then you’re good to go.”

A candidate experience that reflects Tines' standard

Tines holds its recruiting team to what they call an 11-star candidate experience. Employment verification used to undercut that goal. Candidates arriving at the background check phase stressed about verifying old employers or employers they didn’t want contacted, and recruiters heard about it.

With Checkr, candidates get clear options in a single email, can complete everything on mobile, and don’t need to go back and forth with the recruiting team to sort out documentation. Complaint volume has dropped.

Candidates were getting stressed at the end, when they should be excited and celebrating their offer. That stress is essentially gone with Checkr.
Leslie Cormier
Principal Recruiter

Highlights: Favorite features

  • Two-click check initiation directly from the candidate profile in Greenhouse
  • Checkr manages candidate documentation collection and follow-up, removing that work from the recruiting team entirely
  • Candidates can choose not to have a current employer contacted, with Checkr guiding them through documentation submission instead
  • Tines worked with their account manager to set up a dropdown of standard check packages, making launches fast and consistent

From manual processes to background checks in just two clicks

Leslie Cormier joined Tines as their first US-based recruiter more than four years ago and has since helped hire across nearly every team. When Leslie introduced the new process to her colleagues, the reaction was immediate: “Everyone cheered.”

For a growing company hiring across multiple countries with needs that shift by quarter, flexibility matters. Tines can add checks for one-off roles, adjust packages over time, and support international hires without having to rebuild their workflow from scratch.

Trusted by more than 140,000 customers

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