10 Roads Express: Hiring, Background Check & Employment Verification FAQs

According to its website, the group of companies that now operates as 10 Roads Express traces its roots to 1946. The company says each of those predecessor businesses grew out of a single-truck operation that bid on and won a publicly advertised contract from the United States Postal Service for scheduled truck delivery of U.S. Mail. In December 1977, the current ownership group acquired the first of those companies, and the organization has grown by adding USPS Highway Contract Routes and other dedicated commercial freight customers.

Today, 10 Roads Express describes itself as operating from terminals across the United States, with scheduled delivery points in a large number of states and a fleet of company-owned tractors and trailers. The company says its drivers, mechanics, and support staff are the backbone of the business, and its contact page lists regional general managers for its Central, Western, Southern, and Eastern regions along with a Truckload division.

The company's website invites candidates to search openings by state, ZIP code, or city, and its contact form is organized around three needs: driver careers, office and shop careers, and partner or vendor opportunities. That mix suggests roles ranging from over-the-road and local drivers to mechanics and shop staff, dispatchers, and office support, although available positions vary by terminal and change over time. The site also features a driver portal for current drivers.

Because 10 Roads Express handles U.S. Mail and operates commercial motor vehicles, candidates for driving roles should expect screening steps that are shaped by federal motor carrier safety rules as well as by the company's own hiring standards. Openings change over time, so candidates should confirm that a posting is current before applying.

Company culture and employee programs:

The company's career pages emphasize dedicated, home-daily schedules and benefits for drivers, along with driver testimonials from terminals across the country. Those statements are the company's own marketing, and schedules, pay, and benefits may vary by terminal, route, and role. Candidates are encouraged to confirm specifics, including whether a route is local, regional, or over the road, during the hiring process.

Yes. Employers in the trucking and freight industry, including 10 Roads Express, are legally permitted to run pre-employment background checks, provided they follow applicable federal, state, and local laws. In the United States, background screening through a consumer reporting agency is governed by the Fair Credit Reporting Act (FCRA), which sets rules for candidate consent, disclosure, and adverse action. Commercial drivers are also covered by Department of Transportation rules that require motor carriers to investigate drivers they hire.

10 Roads Express is generally reported to conduct background checks as part of its hiring process, particularly for driving roles. This is consistent with standard practice in the trucking industry, where federal rules require motor carriers to review a driver's licensing and safety history. The specific scope of the 10 Roads Express background check may vary by role, terminal, and whether the position involves driving a commercial motor vehicle.

While the exact steps can vary by terminal and role, the 10 Roads Express hiring process typically follows a sequence common to trucking carriers. Candidates generally search openings on the company's careers page, submit an application, and speak with a recruiter or terminal manager. Applicants who receive a conditional offer are usually asked to consent to screening, which may include a driving record review and a drug test, before orientation. Driver applicants should expect to document their commercial driver's license and work history.

Turnaround depends on the searches ordered and on how quickly courts, licensing agencies, and prior employers respond. For driving roles, federal rules call for an inquiry to the driver's licensing authority for the prior three years of driving history, which must be made within 30 days of the date employment begins, so some driver checks can continue after a start date. Candidates who want to understand typical timelines in more detail can review background check turnaround times.

A 10 Roads Express background check may reveal criminal history, driving records, past employers, and drug screening results, depending on the role. The specific components are set by the employer and may vary. For a trucking role, a background check may include some or all of the following:

Drivers who operate commercial motor vehicles generally must pass a DOT controlled-substances test before performing safety-sensitive work, so 10 Roads Express may require a drug test for driving roles. Federal rules under 49 CFR 382.301 say a driver may not perform safety-sensitive functions until the employer has received a verified negative result, with limited exceptions. Requirements for shop and office roles may differ. This answer describes federal rules and general industry practice, not 10 Roads Express's confirmed internal policy.

The lookback period for a background check depends on the type of search and the laws of the state or country where the candidate lives or worked. In the United States, the FCRA generally limits consumer reporting agencies from reporting most negative information older than seven years, with certain exceptions for higher-salary positions and specific record types such as convictions. Some states have stricter limits. Candidates with records in multiple jurisdictions may see different lookback windows applied to different searches within the same report.

10 Roads Express has not publicly detailed its policy on felony records, and hiring decisions are typically made case by case. Factors that may matter include the type of offense, how much time has passed, and whether the offense relates to the duties of the role, such as driving or handling U.S. Mail. Driving roles also depend on the applicant holding a valid commercial driver's license and meeting federal driver qualification rules, which are separate from criminal history. Many states and cities have enacted "ban-the-box" laws that limit when and how employers can ask about criminal history. Candidates are encouraged to be honest on their application and prepared to discuss their background.

Candidates will typically be asked for written consent before a background check begins, usually through a disclosure form provided during the hiring process. Candidates should be prepared to supply their full legal name, date of birth, Social Security number, address history, and commercial driver's license details. Driver applicants should also have employer and license history ready, since federal rules call for inquiries covering the preceding three years. Providing accurate information helps ensure searches are run in the correct jurisdictions and can prevent delays.

The Fair Credit Reporting Act is a US federal law that governs how consumer reporting agencies collect, use, and share background check information. Under the FCRA, employers must obtain written consent before running a background check, provide a copy of the report and a summary of rights if they intend to take adverse action based on the results, and allow the candidate an opportunity to dispute inaccurate information before a final decision is made. For a detailed overview of how the FCRA applies to background checks, visit Fair Credit Reporting Act (FCRA).

Yes, motor carriers must request each driver's motor vehicle record, so 10 Roads Express is generally expected to review driving records for driver roles. Under 49 CFR 391.23, a carrier must make an inquiry to each driver's licensing authority for the driver's prior three-year driving history within 30 days of the date employment begins, and it must investigate the driver's safety performance history with DOT-regulated employers over the preceding three years. Candidates with violations, suspensions, or accidents on their record should be prepared to discuss them. Shop and office roles usually do not involve a driving record review unless the job includes operating company vehicles.

Running a personal background check with Checkr lets you preview what 10 Roads Express may see and help you identify potential inaccuracies before they affect your job application. In one secure report you can review:

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The resources and information provided here are for educational and informational purposes only and do not constitute legal advice.