Delivery Drivers, Inc.: Company Profile & Background Check FAQs

Delivery Drivers, Inc. was founded in 1996 and built its business in Irvine, California, as a specialized provider of human resources and administrative services for last-mile delivery. Rather than employing drivers directly for retail clients, DDI developed a model in which it connects businesses with independent contractor drivers and manages the surrounding infrastructure, including recruiting, screening coordination, insurance support, accounting, and driver payments.

The company became closely tied to Walmart beginning in 2018, when it started supplying recruiting, onboarding, payment, and driver management services for the retailer's Spark Driver program. Spark drivers use their own vehicles to shop for and deliver customer orders from Walmart stores, and the network also supported deliveries for Walmart GoLocal, the retailer's white-label delivery service for other businesses. In 2022, Walmart announced it was acquiring DDI outright, bringing the gig-labor management company in-house to streamline the driver experience, and DDI's corporate employees were offered roles at Walmart as part of the deal.

Today, the DDI name is most familiar to gig workers who signed up to drive on the Spark Driver platform, where DDI historically served as the administrator handling driver enrollment and pay. The people engaging with DDI fall into two groups: independent contractor drivers who deliver groceries and general merchandise, and corporate professionals working in operations, compliance, driver support, and technology roles connected to the platform.

Company culture and employee programs: For drivers, the model emphasizes flexibility. Contractors choose when to make themselves available and accept the orders they want, and earnings vary with order volume, tips, and incentives. Because Spark drivers are independent contractors rather than employees, traditional employee benefits generally do not apply, though the platform provides onboarding guidance and driver support channels. Corporate roles connected to the platform carry the pay and benefits structures of their employing entity, so candidates should confirm specifics during the hiring process.

Yes. Companies in the delivery and gig economy industry, including Delivery Drivers, Inc., are legally permitted to run background checks on both job candidates and prospective independent contractors, provided they follow applicable laws. Screening arranged through a consumer reporting agency is governed by the Fair Credit Reporting Act (FCRA), which requires disclosure and written consent before a check is run and specific procedures before an adverse decision is made based on the results. Many states and cities layer additional requirements on top of the FCRA.

Delivery Drivers, Inc. is generally reported to require background checks before drivers can be activated on the platforms it supports, which is standard practice across the delivery gig economy. Because drivers enter customers' neighborhoods, handle purchased goods, and operate motor vehicles, delivery platforms typically screen for both criminal history and driving records. The exact scope of a Delivery Drivers, Inc. background check may vary by program, state, and the type of deliveries involved.

For drivers, the process is an enrollment rather than a traditional job application. Prospective drivers typically sign up online or through an app, provide identity and vehicle information, confirm they meet minimum requirements such as age, a valid driver's license, and auto insurance, and consent to a background check. Once the screening clears and enrollment steps are complete, drivers can begin accepting delivery offers in their area. Availability can depend on driver demand in a given market, so some applicants may be placed on a waitlist. Corporate applicants go through a more conventional process of application, interviews, and pre-hire screening.

Many driver screenings are completed within a few business days, but timing depends on the searches involved and the courts or agencies being queried. Motor vehicle record checks often return quickly, while county criminal searches in slower jurisdictions, or a candidate history spanning many addresses, can extend the timeline. Candidates waiting on results can learn what affects timing in this guide to background check turnaround times.

Screening components are chosen based on the role. For delivery driving, a background check may include some or all of the following:

Applicants should review the disclosure and consent documents presented during enrollment to see exactly which searches apply.

Lookback periods depend on the search type and governing law. Under the FCRA, most negative information other than convictions generally cannot be reported once it is more than seven years old, with limited exceptions. Criminal convictions can often be reported further back under federal law, though a number of states restrict conviction reporting to seven years. Motor vehicle record lookbacks are set by each state's DMV and commonly cover the most recent three to seven years of driving history.

Delivery Drivers, Inc. does not publish a detailed public policy on felony records, and eligibility decisions are typically made on a case-by-case basis. Platforms generally consider the nature and recency of an offense and its relevance to delivery work, and driving-related or violent offenses tend to receive the closest review. Many jurisdictions have "ban-the-box" laws and fair chance rules that shape how criminal history can be considered. Applicants with records are encouraged to complete the process honestly and use the dispute or individualized review options offered if they believe a decision was based on inaccurate information.

Prospective drivers are typically asked to authorize a background check electronically during sign-up. To complete screening, applicants generally need to provide their full legal name, date of birth, Social Security number, address history, and a valid driver's license number, along with proof of auto insurance for driving roles. Accurate information keeps the check moving and helps prevent delays caused by mismatched records or incomplete license data.

The Fair Credit Reporting Act is a federal law that controls how consumer reporting agencies assemble background reports and how companies may use them for employment or contractor eligibility purposes. It requires written authorization before a report is run, and if a company intends to deny an applicant based on report findings, it must first share a copy of the report and a summary of rights, then allow the applicant time to dispute inaccurate information. Read more in this introduction to the Fair Credit Reporting Act (FCRA).

Running a personal background check with Checkr lets you preview what Delivery Drivers, Inc. may see and help you identify potential inaccuracies before they affect your application. In one secure report you can review:

Create your report in minutes at Checkr Personal Background Checks. To showcase verified credentials proactively, build a free Checkr Profile you can share with recruiters, hiring managers, or potential employers.

Check your report status in the Candidate Portal. Or, visit the Checkr Help Center for FAQs, dispute steps, and to contact support.

The resources and information provided here are for educational and informational purposes only and do not constitute legal advice. Always consult your own counsel for up-to-date legal advice and guidance related to your practices, needs, and compliance with applicable laws.