etrailer.com: Hiring, Background Check & Employment Verification FAQs

etrailer.com traces its roots to 1946, when founder Henry Bross started the business as a small family operation, beginning as an RV park and service station before growing into a regional supplier of towing and vehicle accessories. In 1976, the company built a larger showroom, warehouse, and installation facility that drew customers from surrounding states, and it later expanded into e-commerce, becoming one of the largest online retailers of custom-fit towing accessories in the country. The company remains headquartered in Wentzville, Missouri, and is privately held.

Today, etrailer.com sells thousands of vehicle accessories, including custom-fit trailer hitches for thousands of vehicle makes and models, RV and camper parts, bike racks, cargo carriers, step bars, tonneau covers, lighting, and floor mats. The company operates primarily as an online retailer while also maintaining installation capabilities tied to its Missouri facility. Its workforce includes customer service representatives, warehouse and fulfillment staff, product specialists, and installation technicians who support both the e-commerce business and any in-person installation services.

As an e-commerce and light-manufacturing operation, etrailer.com's roles span warehouse and logistics work, customer support, and technical product expertise related to towing and automotive accessories, giving the company a workforce that blends retail, logistics, and technical skill sets.

Company culture and employee programs: etrailer.com has built its brand around detailed product knowledge, extensive installation guides, and customer education, which shapes how it trains customer-facing staff. The company has also engaged in local community initiatives, including partnering on child care support programs for Missouri-based employees. Benefits and scheduling can vary by department, particularly between warehouse, customer service, and corporate roles, so candidates should confirm specifics with a recruiter during the hiring process.

Yes. Employers in the e-commerce and automotive accessories retail industry, including etrailer.com, are legally permitted to conduct pre-employment background checks on job candidates, provided they comply with applicable federal, state, and local laws. In the United States, employment screening is governed by the Fair Credit Reporting Act (FCRA), which requires employers to obtain written consent, provide disclosures, and follow adverse action procedures.

etrailer.com is generally reported to follow standard hiring practices common in e-commerce and warehouse operations, which typically include background screening, particularly for roles involving warehouse access, inventory handling, or installation services performed at customer vehicles.

The hiring process for roles at etrailer.com typically includes an application, an interview with a hiring manager, and a background check prior to a final offer. Warehouse and installation roles may also involve a skills or safety assessment given the physical and technical nature of the work.

Background check timelines can vary depending on the type of screening requested and how quickly records can be verified. Learn more about typical background check turnaround times to understand what factors can affect the process.

A typical pre-employment background check for an e-commerce or warehouse-adjacent role may include:

Under the FCRA, criminal history reporting is generally limited to seven years for most background checks, though state laws may extend or restrict this timeframe depending on the type of record and applicable jurisdiction.

Hiring decisions involving candidates with criminal records are generally made on a case-by-case basis, taking into account the nature of the offense, how much time has passed, and its relevance to the role. Some states and cities have adopted "ban-the-box" laws that restrict when employers can ask about criminal history during the hiring process.

Candidates can generally expect to provide personal information such as full legal name, date of birth, and Social Security number, along with signed consent authorizing the background check, in compliance with FCRA requirements.

The Fair Credit Reporting Act (FCRA) is a federal law that regulates how employers can use background check information in hiring decisions. It requires employers to notify candidates before running a check, obtain written consent, and follow specific adverse action procedures if a decision is made based on background check results.

What if I disagree with something in my background check?

Under the FCRA, if you believe your background check report contains inaccurate information, you have the right to dispute it directly with the consumer reporting agency that prepared the report. The agency is generally required to investigate the dispute, typically within 30 days, and to correct or remove any information it cannot verify as accurate. If Checkr conducted the background check, dispute instructions are included in the notification sent to your Checkr candidate account.

Can I see a copy of my own background check report?

Yes. Under the FCRA, if a background check is used to make an adverse hiring decision, you are entitled to receive a copy of the report along with a summary of your rights under the law before the decision becomes final.

Running a personal background check with Checkr lets you preview what etrailer.com may see during the hiring process, helping you address any concerns before you apply. A personal background check can include:

Learn more about Checkr Personal Background Checks and explore your Checkr Profile to see what information may appear in your own background check.

If you're a candidate with a background check in progress through Checkr as part of your application to etrailer.com or another employer, you can check your status through the Candidate Portal. For additional support, visit the Checkr Help Center.

The information provided in this article does not, and is not intended to, constitute legal advice. All information is for general informational purposes only. Checkr does not guarantee the accuracy, completeness, or usefulness of this information and is not responsible for any errors or omissions, or for the results obtained from the use of this information. This article may contain links to other third-party websites. Such links are only for the convenience of the reader. Checkr does not endorse the contents of the third-party sites and disclaims any affiliation with the companies mentioned in this article unless otherwise stated.