Raising Cane's: Company Profile & Background Check FAQs

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Raising Cane's: Company Profile & Background Check FAQs

Raising Cane's has grown from a single Louisiana restaurant into one of the fastest-expanding quick-service restaurant chains in the United States, employing tens of thousands of crew members across 900+ locations. As hiring at this scale requires consistent screening practices, many job seekers want to know what to expect before applying. Below, we cover Raising Cane's history and operations, and straightforward answers to the most-searched questions about the Raising Cane's background check and hiring process.

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Raising Cane's: Company overview

Raising Cane's was founded in 1996 by Todd Graves in Baton Rouge, Louisiana. Graves built the concept around a single menu item: chicken fingers. The restaurant's name references his yellow Labrador, Cane. Despite early skepticism from lenders and business school professors about the viability of a one-item menu, Graves launched his first location near Louisiana State University and built a loyal customer base.

The company has since grown to more than 900 locations across 40+ states, with continued expansion underway domestically and internationally. Raising Cane's remains privately held, with Graves serving as Founder and Co-CEO. The chain's workforce has grown to an estimated 50,000+ employees, making it a significant employer in the quick-service restaurant sector.

Raising Cane's is consistently recognized for above-average compensation in the QSR industry and a strong emphasis on internal promotion. The company's operational model is centered on simplicity, quality, and crew development.

Company culture and employee programs:

  • Competitive pay rates relative to the quick-service restaurant industry
  • Opportunities for advancement into shift lead, manager, and multi-unit roles
  • Community involvement through the Raising Cane's Foundation and local sponsorships
  • Crew incentive and recognition programs
  • Consistent scheduling practices and team-oriented work environment

Raising Cane's background check FAQs

Does Raising Cane's do background checks?

Yes. Raising Cane's conducts background checks on candidates for most positions. Even entry-level and crew member roles in the quick-service restaurant industry commonly include background screening as part of the hiring process. The specific scope of the background check may vary depending on the position, location, and applicable state or local laws. Candidates are generally notified before a background check is initiated and must provide written authorization.

How long can a Raising Cane's background check take?

Three to five business days is a typical timeframe for a Raising Cane's background check to complete, though actual turnaround can be shorter or longer depending on several factors. For more detail on what affects screening timelines, see background check turnaround times.

Factors that can affect how long a background check takes include:

  • The number of counties or jurisdictions searched for criminal records
  • Delays in court record access, particularly in jurisdictions that require manual retrieval
  • The speed at which previous employers respond to employment verification requests
  • Discrepancies between information provided by the candidate and records found
  • Additional screening components such as drug testing or education verification

What can be revealed in a Raising Cane's background check?

A standard background check for a Raising Cane's position may include several types of records and verifications. Common components include:

  • Identity verification: An SSN trace confirms the candidate's identity and surfaces address history used to direct further record searches.
  • Criminal history: Searches of county, state, and federal criminal records for felony and misdemeanor convictions within the applicable lookback period.
  • Sex offender registry: A search of national and state-level sex offender registry databases.
  • Global watchlists: A search of global watchlists, including sanctions lists and other government databases.
  • Employment verification: Confirmation of prior work history, including job titles, dates of employment, and eligibility for rehire, as reported by previous employers.

The specific components included in any given check will depend on the role and Raising Cane's screening policy at the time of hire.

How far back can Raising Cane's background check go?

For most positions, background checks look back seven years for criminal records. This is a common standard in the background screening industry and reflects limits established under the FCRA for consumer reports used in employment decisions. Some states impose stricter lookback limits, and certain jurisdictions have enacted "ban-the-box" laws that restrict when and how criminal history can be considered during the hiring process.

In some cases, such as positions with higher levels of responsibility or trust, lookback periods may extend beyond seven years. Candidates should be aware that applicable state and local laws may provide additional protections depending on where they are applying.

What is the FCRA and how does it protect candidates?

The Fair Credit Reporting Act (FCRA) is a federal law that governs how consumer reports, including employment background checks, can be collected, used, and shared. When Raising Cane's uses a CRA to conduct a background check, FCRA protections apply to the candidate throughout the process.

Key FCRA protections for candidates include:

  • Disclosure and authorization: The employer must inform the candidate in writing that a background check will be conducted and obtain written consent before proceeding.
  • Pre-adverse action notice: If Raising Cane's intends to take an adverse action based on background check results, the candidate must first receive a copy of the report and a summary of their rights.
  • Adverse action notice: If a final adverse action is taken, the candidate must be notified and informed of their right to dispute inaccurate information.
  • Right to dispute: Candidates have the right to dispute incomplete or inaccurate information directly with the CRA. The CRA must investigate and correct any verified errors.
  • Access to report: Candidates are entitled to receive a copy of the background check report used in the hiring decision.

Does Raising Cane's drug test?

Drug testing practices in the quick-service restaurant industry vary by employer, location, and role. Raising Cane's does not publicly confirm a universal pre-employment drug testing policy across all locations. As a multi-state employer, testing requirements and policies may differ based on state law, local regulations, and the specific position being filled. Candidates should be prepared for the possibility of a drug test and may wish to inquire during the hiring process. Management and higher-responsibility roles may be more likely to include drug screening than entry-level crew positions.

Does Raising Cane's hire felons?

Raising Cane's, like many employers, evaluates candidates with felony records on a case-by-case basis rather than applying a blanket exclusion policy. This approach aligns with guidance from the Equal Employment Opportunity Commission (EEOC), which advises employers to conduct individualized assessments that consider the nature of the offense, the time elapsed since the conviction, and the relevance of the conviction to the duties of the position.

Additionally, a growing number of states and municipalities have enacted "ban-the-box" laws that restrict employers from asking about criminal history on initial job applications, delaying that inquiry until later in the hiring process. These laws are intended to give candidates with records a fair opportunity to be evaluated on their qualifications first.

No employer can guarantee that any individual with a felony record will be hired, and outcomes will depend on the specifics of the conviction, the role applied for, and applicable laws in the candidate's jurisdiction.

Does Raising Cane's hire 15 year olds?

The minimum hiring age at most Raising Cane's locations is 16. This is consistent with federal child labor law, which sets 16 as the minimum age for most non-agricultural employment without restrictions on hours or job duties. Some states permit minors as young as 15 to work in food service with a valid work permit or with additional restrictions on hours and tasks, so requirements may vary by location.

Candidates who are 15 should check with their local Raising Cane's location and review the work permit requirements in their state before applying. Regardless of age, all minors employed at Raising Cane's are subject to applicable federal and state child labor protections governing maximum hours, scheduling, and job tasks.

What is the Raising Cane's hiring process?

The Raising Cane's hiring process generally follows these steps:

  • Application: Submit an application online through the Raising Cane's careers page or in person at a local restaurant.
  • Application review: The hiring manager reviews submitted applications and selects candidates for further consideration.
  • Interview: Qualified candidates are contacted for an interview, which may be conducted in person at the restaurant. Interviews tend to be conversational and focused on availability, attitude, and work experience.
  • Conditional offer: Candidates who advance receive a conditional offer of employment, pending successful completion of screening.
  • Background check: A background check is initiated following the conditional offer, with written authorization from the candidate.
  • Drug test (if applicable): Depending on the location and role, a drug test may be administered as part of the pre-employment process.
  • Orientation and training: Candidates who clear all screening requirements are scheduled for onboarding, which includes orientation and hands-on training for their role.

Order your own background check

Before applying for a position at Raising Cane's or any other employer, candidates have the option to run a personal background check on themselves. Reviewing your own report in advance allows you to identify any errors or outdated information and address them before a potential employer sees them.

Checkr offers personal background check options for candidates:

Are you a candidate with an open background check with Checkr?

If Raising Cane's is using Checkr to process your background check and you have questions about the status of your report, you can access your results and dispute information through the Candidate Portal or get answers to common questions at the Checkr Help Center.

The resources and information provided here are for educational and informational purposes only and do not constitute legal advice. Always consult your own counsel for up-to-date legal advice and guidance related to your practices, needs, and compliance with applicable laws.

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Disclaimer

The resources and information provided here are for educational and informational purposes only and do not constitute legal advice. Always consult your own counsel for up-to-date legal advice and guidance related to your practices, needs, and compliance with applicable laws.

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