SelectQuote: Hiring, Background Check & Employment Verification FAQs

SelectQuote was founded in 1985 by Charan Singh, pioneering the direct-to-consumer insurance brokerage model by offering unbiased comparisons of term life insurance policies from multiple highly rated carriers. From its founding, the company's core value proposition centered on empowering consumers to shop for coverage with the help of licensed agents rather than relying on a single insurer's offering, with term life insurance remaining SelectQuote's flagship product line since its earliest days. The company was formally incorporated in 1999 and is headquartered in Overland Park, Kansas.

SelectQuote expanded significantly beyond its original life insurance focus over the following decades. In 2010, the company launched SelectQuote Senior, entering the Medicare market with unbiased comparison shopping for Medicare Advantage, Medicare Supplement, and prescription drug plans, along with ancillary products such as dental, vision, and hearing coverage from approximately 15 leading carriers. In 2011, SelectQuote introduced SelectQuote Auto & Home, extending into property and casualty insurance lines with comparisons from roughly 29 nationally recognized carriers. The company went public on the New York Stock Exchange on May 21, 2020, and in 2021 further diversified into healthcare services by launching Population Health (which grew to include SelectRx, an accredited pharmacy), focused on improving medication adherence and patient engagement for seniors.

Today, SelectQuote operates through three primary business segments: Senior, Life, and Auto & Home, and has grown from a regional company into one of the largest independent insurance brokers in the country, generating more than $1.6 billion in annual revenue and employing more than 4,200 people. SelectQuote's success is built on two foundational pillars: a large force of highly trained, licensed insurance agents who provide consultative needs analysis for consumers, and proprietary technology that sources and routes high-quality customer leads. The company's workforce includes licensed insurance sales agents across its Senior, Life, and Auto & Home divisions, pharmacy and healthcare services staff, and technology and lead-generation personnel.

Company culture and employee programs: SelectQuote emphasizes a mission to help consumers protect their most valuable assets, including their families, health, and property, through unbiased, consultative insurance comparison shopping. The company has been recognized as a Great Place to Work-certified employer, and its headquarters includes amenities such as a game and break room. Benefits, training, and advancement opportunities can vary by role and division, so candidates should confirm specifics with a recruiter during the hiring process.

Yes. Employers in the insurance brokerage industry, including SelectQuote, are legally required to conduct thorough background checks on licensed insurance agent candidates, given state insurance licensing requirements in addition to standard employment screening. In the United States, employment screening is governed by the Fair Credit Reporting Act (FCRA), which requires employers to obtain written consent, provide disclosures, and follow adverse action procedures.

SelectQuote is generally reported to conduct background checks as part of its hiring process, which is standard for insurance brokerage employers, particularly for licensed agent roles handling sensitive customer financial and health information.

The hiring process for licensed insurance agent roles at SelectQuote typically includes an application, one or more interviews, verification of any required state insurance licenses, and a background check prior to a final offer.

Background check timelines can vary based on the type of screening requested and how quickly records can be verified. Learn more about typical background check turnaround times to understand what factors can affect the process.

A typical pre-employment background check for an insurance agent role may include:

Under the FCRA, criminal history reporting is generally limited to seven years for most background checks, though state insurance licensing requirements may involve additional background review depending on the jurisdiction.

Hiring decisions involving candidates with criminal records are generally made on a case-by-case basis, taking into account the nature of the offense, how much time has passed, and its relevance to the role, with state insurance departments potentially imposing additional restrictions on licensing for certain convictions. Some states have adopted "ban-the-box" laws that may apply differently in heavily regulated insurance industry contexts.

Candidates can generally expect to provide personal information such as full legal name, date of birth, and Social Security number, along with signed consent authorizing the background check, in compliance with FCRA requirements and applicable state insurance licensing requirements.

The Fair Credit Reporting Act (FCRA) is a federal law that regulates how employers can use background check information in hiring decisions. It requires employers to notify candidates before running a check, obtain written consent, and follow specific adverse action procedures if a decision is made based on background check results.

Running a personal background check with Checkr lets you preview what SelectQuote may see during the hiring process, helping you address any concerns before you apply. A personal background check can include:

Learn more about Checkr Personal Background Checks and explore your Checkr Profile to see what information may appear in your own background check.

If you're a candidate with a background check in progress through Checkr as part of your application to SelectQuote or another employer, you can check your status through the Candidate Portal. For additional support, visit the Checkr Help Center.

The information provided in this article does not, and is not intended to, constitute legal advice. All information is for general informational purposes only. Checkr does not guarantee the accuracy, completeness, or usefulness of this information and is not responsible for any errors or omissions, or for the results obtained from the use of this information. This article may contain links to other third-party websites. Such links are only for the convenience of the reader. Checkr does not endorse the contents of the third-party sites and disclaims any affiliation with the companies mentioned in this article unless otherwise stated.