The Adia-Checkr Story
Because of Checkr’s API integration, Adia was able to develop pages that allow workers to start the background check process directly in the Adia app. Checkr’s adjudication matrix and automated email flows allow Adia to automate otherwise laborious and time-consuming tasks.
Since implementing Checkr, workers have less questions about onboarding and get status updates on their background check directly in the Adia app. Checkr has freed up Adia’s customer support team to tackle more important requests they receive and has processed over 70,000 checks in the last year alone.
When COVID-19 caused shut-downs across America and fundamentally shifted the hiring landscape, Adia’s goals shifted as well. Due to their technological advantages, including Checkr’s quick hiring capabilities, Adia was able to pivot from focusing on the hospitality industry to branching into the supply chain at a national level. Adia has helped staff Kroger, Albertson, Aldi and more during the pandemic.
In the future, Adia hopes to leverage Checkr to fully achieve their goal of having “zero touch” onboarding for their workers. Adia envisions a future where workers rely solely on the messaging and user experience in the app to complete onboarding and become a W-2 employee of Adia.