Roadside Assistance Company Grows a National Driver Network in Highly Regulated Industry

HONK contractors drive their clients’ customers in all 50 states, which means they need clean driving records. With Checkr MVR screenings, HONK gains insight into driving history, criminal background, and any motor-related charges that help predict risk and keep their national network completely secure.

HONK’s clients include insurance companies and fleet companies with strict safety needs and federal compliance standards. These include standards set by the Equal Opportunity Employment Commission and Fair Credit Reporting Act, among others. In order to set the bar for compliance in their industry, HONK relies on Checkr’s extensive and up-to-date Knowledge Center. Their entire compliance team has received training on the adjudication process, EEOC and FCRA laws, as well as updates on legislative changes.

To grow their network and their business, HONK needs to onboard a high volume of contractors very quickly. Checkr has reduced HONK’s background check turnaround time from 2-3 weeks to under 24 hours. Checkr’s mobile integration allows applicants to complete their entire onboarding process via HONK’s app, giving them a better overall experience and allowing most to begin providing services within just days of applying. HONK streamlines the process even further with Progressive Screening. This tool allows the Motor Vehicle Report to run first, and if the driver doesn’t pass, HONK knows it doesn’t need to run a criminal report, ultimately saving on costs.

With Checkr as a trusted partner, HONK ensures their independent contractors are background checked and in compliance. Checkr’s tools and automations have also allowed HONK to convert 2 compliance team members over to marketing and focus on continued network and company growth.