SitterTree Partners with Checkr for Streamlined Background Checks and Comprehensive Reporting

As a business where safety is of the highest importance, SitterTree recognized the critical need for a comprehensive and efficient background check process. SitterTree connects parents, preschools, and churches with trusted childcare providers, so robust screening requirements for users to join their platform is essential. Prior to switching to Checkr, SitterTree struggled with a lengthy screening process that often involved delays of almost a week in criminal background check reports, and created friction for users on their platform.

Through a Google search of top background check platforms, SitterTree discovered Checkr. Impressed by Checkr's innovative approach and user-friendly interface, they transitioned to Checkr, where they found the speed they had been missing. “One reason why we have really liked Checkr and have continued to use it for many years is the rapid speed with which we can have background checks run,” said Jody Stephenson, Founder & CEO of SitterTree.

Before moving to Checkr, SitterTree's processes relied heavily on a background check provider that fell short on speed. Criminal background checks often took several days to complete, creating delays that frustrated sitters eager to start work. Jody expressed the urgency for improvement, stating, “Before using Checkr, it took such a long time to complete a background check, and we knew we needed a quicker solution. Safety is our number one priority. We needed a partner who could provide quick turnaround times without sacrificing the depth of reporting we wanted.”

SitterTree opted for the Essential Alias package, which checks every county where a childcare provider has lived under all known aliases, where laws permit. "By running the Essential Alias check, we receive critical information based on possible name changes or movements between counties," Jody explained, “We took the step to move to Essential Alias reports after Checkr helped us to better understand the benefits and comprehensiveness of the Essential Alias vs. the Basic Criminal checks.” This shift was made in an effort to deepen their knowledge about individuals who wanted to join their platform.

This commitment to more comprehensive background checks reflects Jody’s belief that diligent screening is vital to building a trusted community. Jody emphasizes that while background checks should not be relied upon as a stand-alone screening tool, they are an essential part of the screening process. While SitterTree requires child care providers to pass a background check to join the platform, they recommend parents, preschools, and churches complete their own screening process, including running additional background checks.

One of the primary advantages that Checkr has brought to SitterTree is the streamlined user experience, making it easier for both Jody’s team and prospective users to navigate the background check process. The intuitive interface allows SitterTree to quickly update their screening packages and onboard users efficiently, ensuring that all necessary checks are completed with minimal friction.

The partnership extends beyond speed and efficiency; it includes a responsiveness to feedback. Jody appreciates the direct line of communication with Checkr’s team, enabling SitterTree to share ideas and customize their processes to fit with both their platform API and the unique needs of their users. 

By leveraging Checkr’s background check solutions, SitterTree can more efficiently and quickly run background checks for thousands of child care providers who want to access their platform and join the SitterTree community. As they continue to grow, SitterTree aims to uphold the high standards for quality the platform is known for.

“With Checkr, we can quickly screen prospective users who want to join our platform and offer their child care services to parents, preschools, and churches in our community.”